Multi-Tech Systems, Inc
  • Mounds View, MN, USA
  • Salary
  • Full Time

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Oversee one or more regulatory compliance discipline, i.e. safety, EMC, telecom, wireless/carrier by determining product definition and specifications of new hardware from a regulatory perspective
  • Report product design and reliability issues to QC and Development Engineering
  • Obtain agency approvals for both MTS and customer products and follows approval process to ensure consistency
  • Pretest product to ensure it meets specific country agency certification requirements
  • Coordinate approval testing with various laboratories, regulatory agencies or contracted consultants that may involve travel to local labs as needed
  • Work with component vendors regarding qualifications and approvals. Once component is sourced, completes in-house verification and testing per design specifications
  • Document country specific standards to which product compliance is required. Track country specific certification rates and use the tracking information as a means to either streamline the process or to provide more realistic timeframes for the time it takes to achieve certification for a specific country
  • Research regulatory compliance, network provider and consumer requirements as they relate to Multi-Tech products
  • Work with OEM customers regarding embedded applications concerning design and regulatory compliance
  • Implement manufacturing production tests to satisfy regulatory certifications and documentation changes for regulatory information required in manuals and marketing literature
  • Implement required product labeling for regulatory compliance
  • Provide design input to CAD and Engineering on compliance requirements including design solutions for product regulatory non-compliance
  • Follow through on changes based on Compliance testing, Regulatory testing or customer input that require an ECO change to our internal production or procurement processes
  • Translate requirements into a customer specific applications, frequent customer contact may be required
  • Understand customer business and applications requirements; support customers to complete design successfully and to best meet those requirements; leverages resources from Technical Support and Multi-Tech Engineering to ensure that customer needs are met
  • Define product testing strategy following which will result in demarking the conditions where the product would be functional as well as define test procedures for the implementation of new technologies in the Multi-Tech products
  • Perform functional manual tests for new and existing Multi-Tech products
  • Respond to and resolve all customer, carrier and lab inquiries via phone, e-mail, E-Service portal, etc.
  • Maintain product database regarding product regulatory certification status and regulatory reports and certificates following product lifecycle and document retention requirements

QUALIFICATION REQUIREMENTS:

  • 2 year technical degree in Electrical Technology or related field or an equivalent combination of education and experience in relevant regulatory compliance
  • Proficient with Microsoft Office Suite and general office skills
  • Must be able to work individually or as part of a team, have good problem solving skills, detail oriented and be flexible based on job requirements
  • Excellent organizational, telephone, verbal/written communication and interpersonal skills
  • Ability to adapt easily to change as well as prioritize and manage multiple projects simultaneously
  • A high level of initiative, judgment, and problem-solving abilities and the ability to improvement activities
  • Strong analytical and problem solving skills
  • Be proactive and adhere stringently to processes and deliver high levels of quality in a timely manner
  • Must be able to build test automation for functional testing

EEO/AA Employer M/F/D/V





Multi-Tech Systems, Inc
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